Welcome to ShearFlow. Your privacy is important to us. This Privacy Policy describes how we collect, use, and protect your information when you use our app and services.
1. Information We Collect
When you use ShearFlow, we may collect the following types of information:
Personal Information
- Full name
- Email address
- Password (hashed and secured)
- Firebase UID or Clerk ID
Business & Service Info
- Service pricing
- Income structure (e.g. rent, percentage, profit)
- Client names (if saved for booking)
- Booking data (dates, services, earnings)
Device & Usage Info
- Device model and OS
- App version
- Basic usage metrics (e.g. screen views, crash reports)
2. How We Use Your Information
We use your data to:
- Provide and personalize the ShearFlow experience
- Store and manage your schedule and client info
- Track and display your earnings
- Improve the performance and reliability of the app
- Respond to support requests
We do not sell your data to third parties. Ever.
3. Third-Party Services
We use trusted third-party services to run ShearFlow securely:
- Firebase (authentication and backend infrastructure)
- Clerk (identity and session management)
- Google Analytics or similar (anonymous usage stats, if enabled)
These providers have their own privacy policies, and we ensure they follow best practices in data protection.
4. Data Retention & Account Deletion
Your data is stored securely and retained as long as you have an active account. You have full control over your data and can delete your account at any time.
Account Deletion
You can permanently delete your account directly from the app by going to Settings → Account & Language → Delete Account. When you delete your account:
- All your personal information will be permanently deleted
- All appointment history and client data will be removed
- All analytics and revenue data will be erased
- Your subscription (if active) will be cancelled
- This action cannot be undone
If you need assistance with account deletion, you can also contact us at support@shearflow.app.
5. Children's Privacy
ShearFlow is not intended for children under 13. We do not knowingly collect personal information from children.
6. Security
We use encryption, secure tokens, and modern authentication practices to protect your data. However, no method of transmission over the internet is 100% secure.
7. Your Rights
You have full control over your data. You can:
- Access and update your personal information
- Delete your account and all associated data directly from the app
- Withdraw consent at any time
To exercise any of these rights or if you need assistance, contact us at:
📧 support@shearflow.app
8. Changes to This Policy
We may update this Privacy Policy from time to time. We'll notify you of major changes by updating the effective date and/or notifying you in the app.
9. Contact Us
If you have questions or concerns about your privacy, please contact:
📧 support@shearflow.app